Resident Feedback

What our Residents and Families say about us:

June 29, 2017
5 star review
Shadowing the admissions department was great. Keith taught me a lot about his job and showed me the loops about it. Ann and Terri was amazing as well showing me the day to day routine of what happens in the office”
– Mike

June 7, 2017
5 star review
Everyone is very kind, helpful and caring. The residents are in good hands.  The physical therapy here is outstanding.  I can’t speak highly enough about the PT and how it is run. Thank God for Polly!  Really helping and getting my mom on her feet! Everyone is very accommodating as well. The floor director Ms Dean – I can see she cares for each and every residents’ well being…she makes sure everything is running smoothly.  The staff here has been caring and helpful. Everything has been very clean. Patient relations Keith is outstanding. He handles everything professionally and with a smile.  I have the utmost respect for Keith.  It’s not an easy job yet everyone pulls together. Will add that the nurses are on top of everything. Dr Chang has also been a caring internist and thorough.”
– Amy B – Family Member

May 16, 2017
5 star review
Great clean facility.”
– Jason – Resident

May 12, 2017
5 star review
Very helpful, compassionate and knowledgeable.”
– Joseph G – Resident

May 3, 2017
5 star review
Thank you, clean building friendly staff extremely helpful!  Thank you For all you have done.”
– James – Resident

April 24, 2017
4.5 star review
Only four days of this experience but we are very happy at this time. We look forward of seeing my aunt regain use of her left foot and feel comfortable that the attention she receives here will be successful.”
– Margaret R. – Family Member

April 13, 2017
5 star review
The facility remained super duper clean…Rehab services was exceptional.  Admission process was superb and the Director’ guidance was invaluable Social Services, did their best to accommodate the family.”
– Derek I. – Patient

April 7, 2017
5 star review
I think it’s the cleanest place with hands-on help. The dietician are wonderful. The Aides that care care of me are so helpful.”
– Catherine B. – Patient

April 7, 2017
5 star review
Being placed in a facility is extremely difficult. The staff at Nassau understood how difficult it was and was compassionate to my needs. I would recommend this facility.”
– Sara – Patient

April 7, 2017
5 star review
I have no complaints, I’m satisfied with my experience here at Nassau.”
– Keith S. – Patient

April 7, 2017
5 star review
The admissions department was very helpful and nice”
– Maria – Family Member

April 6, 2017
5 star review
I was a short term patient at this facility.  My stay here was really A++.”
– Joel N. – Patient

April 5, 2017
5 star review
A wonderful facility. Great staff and great rehab!!”
– Richard P. – Patient

April 4, 2017
5 star review
Great! Huge facility! The best!”
– Mark – Patient

April 4, 2017
5 star review
Great facility so happy with the staff. My grandma will do wonders.”
– Stephen J. – Family Member

April 4, 2017
5 star review
Great! Huge facility! The best!”
– Mark – Patient

April 3, 2017
5 star review
Thank you for the wonderful care.”
– Kevin G. – Family Member

April 3, 2017
5 star review
In all honesty I loved my stay at Nassau Rehab!  Thank you to all the wonderful staff for making it such a pleasant experience.”
– Lori

March 29, 2017
5 star review
Clean facility and professional staff”
– Kevin – Family Member

March 17, 2017
5 star review
” I have been very satisfied with the overall care I have received. The PT and OT are excellent and the therapists are very caring and experienced. This is my sixth round of PT and OT and I value this the most…

– Julie M.

“…A few days before my total knee replacement, I was looking for a place to follow up my physical therapy. A good lead led me to your facility…Upon entering the door, we were much impressed…it was like a five star pavilion…The friendliness and cleanliness made quite an impression on us. We immediately signed up in the admissions office…My congratulations to all of you! I will be singing the praises of NRNC to all who will listen to me”
– Former resident Jennie F.

“Having just had my first experience with a nursing home (yours), I must say I am so pleased and impressed. From my first meeting with (the admissions director), on her day off, to my mom’s last day with you, it was the most positive experience I could have asked for. Everyone I dealt with was highly professional and still warm and caring. I never heard the word “no”. I love in Florida and my concerns for my mom’s care were ever greater because of the distance. However your staff said “call or come any time as often as you like”…”
– Paul G (Family Member)

“…You are always there for Jerry. You share his triumphs a well as his troubles, his sorrows and his joys. You are there with a smile when he needs cheering, and a shoulder when he needs comfort. You are always there to extend a caring hand when he needs help of any kind. You give yourselves unselfishly, each and every day…”
– Family of Jerry B.

“…I believe that people should be commended when they go above and beyond their call of duty, which is what many of your employees do. I feel so extra blessed for being here, I am so glad I chose Nassau Rehabilitation and Nursing Center for my rehabilitation…”
– Resident Brenda W

“…I want to thank each and every one of you for the excellent care that you gave my uncle, Daniel D. I realize that he could be very difficult at times and that all of you were subjected at one time or another to his ornery ways. I am so sorry for that…I appreciate all the tender care that you gave him, and I know in his heart he did too…By the time he was admitted to your facility he was past the point that I could care for him at home. I didn’t want him in a nursing home…until I came and visited and saw how immaculate the facility was and how well the residents were cared for. You made the necessity of him being there bearable. That you for all the little things you did that I am not aware of. Thank you for treating him with dignity and respect…”
– Gay W (Family Member)

“I am writing to express my most sincere appreciation for the professional and compassionate care my uncle received while residing in your facility. As with most families faced with having to make decisions regarding long term care of a relative, I was completely unaware of what to do. (The admissions staff)… guided me through the tortuous process with skill and compassion…The role of the elderly is often minimized. However there is no question in my mind that your staff provided my uncle with love and hope enabling him to find peace through the end of his days. I am forever grateful to all of them…”
– John N (Family Member)